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Pivotal Diagnostic Tools and Services

People performance strategy, frameworks and insights for accelerated results.

Unlike other diagnostic tools on the market, Pivotal Coaching goes beyond simply testing personality traits and skills; we dig deep to explore each team member's level of self-knowledge and awareness regarding who they are, how they show up and how they do their best work. By combining our traditional consultative approach and frameworks with the latest technology we can provide actionable insights faster and more cost effectively than others.  

Using KnorketAI  enabled platform, Pivotal Coaching’s suite of Diagnostic Tools provides a comprehensive view of the attitudes, capabilities and competencies of your entire team around leadership and sales effectiveness. More importantly, we identify the gaps and provide development recommendations to address them. Finally, we believe that the true strength of any diagnostic tool is the impact it has on results.

Pivotal Coaching currently offers diagnostics in:


Pivotal Growth Diagnostic

The Pivotal Growth Diagnostic uniquely measures a company’s leadership AND sales capacity. It’s the best of both worlds. Understanding how a leader and the team members each see their attitudes, capabilities and competencies regarding sales and leadership is essential for long-term business growth. Our Growth Diagnostic provides you with a comprehensive view of your company’s overall strengths and skill gaps in the areas of sales and leadership. These insights can ensure any investments in people development are focused in the right areas and effective at generating increased revenue.


Pivotal Leadership Diagnostic

At Pivotal Coaching, we believe that great leaders can unleash the peak performance of your people and build a strong culture of high-performance and learning. This is especially important during times of stress and uncertainty when leaders need to be performing at their best. Our Leadership Diagnostic provides a holistic view of your leaders and how they perceive themselves, the team and your business. The diagnostic report is easy to understand and, more importantly, act upon. By identifying the skills gaps that may be impacting results, you are better equipped to develop the tools and training required for optimal success


Pivotal Sales Diagnostic

Today’s business climate sees sales performance driven by more than just a gap in skills. Buyers are increasingly more aware of their choices, and in turn, more knowledgeable in their purchase decisions. Many are interacting with your brand well before they even fall into your sales funnel. Combined with an ever-increasing struggle to find and retain sales talent, we believe success in sales comes down to having a strong team that have the right attitude and capabilities. The Pivotal Sales Diagnostic helps you achieve this by measuring the attributes of your team. This provides a solid framework building a customized action plan for results.


Pivotal Relationship Diagnostic

When dramatic events change business as usual, client relationships get tested. At a time when customer-serving professionals should be the most focused on the customer, they likely are being distracted by their own impacts arising from the change. The Pivotal Relationship Diagnostic provides leaders with insights on 1) where their team may be struggling, 2) identifying client relationship risks, 2) how to best help the team and 4) where and how to invest their precious time and effort.

Our clients tell us the diagnostics are easy and enjoyable to do. They particularly like the business focused question style. Our detailed Diagnostic reports not only provide actionable insights but also features key indicator scores that can be monitored and measured over time.

We bring people insights to optimize your people investment, focus and results.

Our Diagnostics are enabled through Porter.AI’s technology platform.

Contact us at to trial

Our customers bought Pivotal Diagnostics because:

You can't be a successful leader if you don't know how you show up. You also can't improve if you don't have a baseline.

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